Are You Conversationally Intelligent? – New Webinar – June 15

Click here to view this email in your browser.     Are You Conversationally Intelligent?: New Webinar on June 15  Hi David As an administrative assistant, dealing with multiple individuals with differing priorities, knowing how to quickly build rapport becomes a powerful asset. Many people unknowingly trigger emotional reactions in others by how they speak. … Continue reading Are You Conversationally Intelligent? – New Webinar – June 15

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“No Problem” Is a Problem!

Do you make it seem as though anyone could do your job and do it well? If so, you’re doing yourself, your job, and your reputation a disservice. My husband, Warren, is joining ON THE RIGHT TRACK full-time this month. We’ve known for quite a while that he would finish his job as a project … Continue reading “No Problem” Is a Problem!

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Do you have “Foot in Mouth” disease too?

I’ve opened my mouth and managed to get both feet in there! Sure, I’ve done that before – we all have – but this time I’ve hurt someone who matters to me and that makes me feel terrible.

I jokingly say that I have a (self-diagnosed) disease that makes my lips work faster than my brain. I have a quick wit and a dry, sarcastic sense of humour that gets in me a lot of trouble. Regularly.

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Business relationships are typically accidental. It’s not like we get to hire our friends, right? But every once in awhile, someone you meet at work becomes a friend for life.

I interviewed Caroline Kemp to be my office manager in the spring of 2008. I hired someone else. I liked Caroline immediately, but wasn’t sure the timing was right. She wanted the job and continued to stay in touch with me even after I hired someone else. I liked her confidence. I liked her friendliness, and I loved that she didn’t give up. So I eventually hired her as my office manager.

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