Just because you’ve always done something one particular way, doesn’t mean you should continue to do it that way. Especially when everyone is telling you it’s now the wrong way. In several of my training programs, there is a module about keeping your skills up-to-date, and it always sparks an interesting conversation. The thing that … Continue reading One space or two? Spoiler alert: It’s one
Almost no one enjoys conflict. But it’s something we all need to deal with from time to time, in order to maintain healthy relationships. Further, we need to deal with conflict the right way so that we minimize it, and don’t exacerbate it. I’m amazed at how often people do the wrong thing regarding conflict; … Continue reading How Not to Deal with Conflict
In 1964 The Beatles had four albums in the top 100, including the unprecedented top two slots. They had a formula, and they repeated that formula over and over again. Their magic formula was simple, and it was more or less the same formula that all the top bands in the 1960s used. Aim to … Continue reading Are you an Innovative Admin?
If you were a superhero, what would be your amazing superpower? Would you be able to fly or become invisible? Could you breathe underwater or read people’s minds? Although it is probably quite handy to be a superhero, you don’t need to be one to have a superpower. Of course, you do. Everyone has a … Continue reading What is Your Super Power?
Great Place to Work ®Canada just released the 2018 Best Workplaces ™ and it gave me pause to wonder what exactly makes a great place to work. A Hays Canada report found that 47 percent of Canadians weren’t happy with their jobs. And when people feel like they don’t fit in with their work environment, … Continue reading Are You Happy at Work?
Help Me, Rhonda: Three months ago, I transferred to a new division within my company. Already, I’m overloaded with requests that come screaming in at the last minute and which are due the same day or the next day. Nothing I have tried has worked (such as asking when the deadline is, etc.). Things are … Continue reading No Vacation
Times change. Hairstyles change, music changes, cars change, and even language changes. Business writing changes, too. You may have learned how to do business writing a certain way, but that doesn’t mean it’s still the correct way, today. Some of the changes I like, some not as much, but we still need to keep up … Continue reading Business Writing Update
When I was in high school our English papers were graded harshly. If we used an extra comma or the wrong punctuation, we would lose one mark for each occurrence. I learned very quickly to pay attention to my writing and to ensure I didn’t use too many commas. Times have changed, and it seems … Continue reading To comma, or not to comma?
Let’s face it … we spend far too much time in meetings. Each day in the United States there are approximately 25 million meetings, which represents a collective 15 per cent of any organization’s time. Meetings are meant to be productive, aren’t they? Meetings are supposed to be an efficient way to share information, a … Continue reading Productive Meetings
Are you a Judgmental Communicator? Bob: Rhonda, we need to have a conversation about next week’s meeting. Rhonda thinks: Yeah—you’re just trying to get me to do all the work, aren’t you? Rhonda says: Certainly. When works best for you? Rhonda thinks: Please say ‘never.’ Bob: How is Monday at 9 a.m.? Rhonda thinks: That … Continue reading Are you a Judgmental Communicator