Click here to view this email in your browser. Are You Conversationally Intelligent?: New Webinar on June 15 Hi David As an administrative assistant, dealing with multiple individuals with differing priorities, knowing how to quickly build rapport becomes a powerful asset. Many people unknowingly trigger emotional reactions in others by how they speak. … Continue reading Are You Conversationally Intelligent? – New Webinar – June 15
Click here to view this email in your browser. Filter, Frame and Choose: How to Communicate with Emotional Intelligence – Next Webinar On January 26 @ 2pm ET Hi David Research reveals that 80% of success at work hinges on our ability to recognize and manage our emotions, read social cues, and manage … Continue reading Filter, Frame and Choose: Next Webinar On January 26 @ 2pm ET
Are you a Meg or Lupita? Her name was Meg, and she had a head full of beautiful silver hair through which she routinely ran her hands. She had a smile that was genuine, and ever present. Her bubbly personality was contagious and enhanced our enjoyment ten-fold. She was the wine pourer on a recent … Continue reading How To Love your Job
Joy is a deep-rooted feeling of ultimate contentment. Joy shows itself on your face, and in your actions. How often do you feel joy? Do you even think about it? What brings you joy? What causes you to feel peace and contentment? I recently made a commitment to search out joy in each and … Continue reading Are you joyful?
It’s great to work with someone who makes you feel important. Someone who remembers your name, and maybe that you have a dog named Brownie or that you recently took a vacation to Florida. When you work with someone like that, the time seems to fly and you look forward to working with them again. … Continue reading The way you make me feel…
I was sitting in the airport today when a tall, striking blonde woman, about my age walked by. She had long blond hair (extensions), beautiful long lashes (false), perfectly manicured nails (acrylic), tight facial features (botox), full puffy lips (collagen), overtly perky breasts (implants), and a fabulous size-four body (a personal trainer, I’m guessing). Her … Continue reading Perfection Is Far From Perfect
I’ve opened my mouth and managed to get both feet in there! Sure, I’ve done that before – we all have – but this time I’ve hurt someone who matters to me and that makes me feel terrible.
I jokingly say that I have a (self-diagnosed) disease that makes my lips work faster than my brain. I have a quick wit and a dry, sarcastic sense of humour that gets in me a lot of trouble. Regularly.