Are you a Judgmental Communicator

Are you a Judgmental Communicator? Bob: Rhonda, we need to have a conversation about next week’s meeting. Rhonda thinks: Yeah—you’re just trying to get me to do all the work, aren’t you? Rhonda says: Certainly. When works best for you? Rhonda thinks: Please say ‘never.’ Bob: How is Monday at 9 a.m.? Rhonda thinks: That … Continue reading Are you a Judgmental Communicator

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Are You Listening?

There are times when I’m a terrible listener. During conversations, I’ve been known to be distracted, judgmental, argumentative – or to partially ignore the person I’m chatting with. It isn’t that I don’t hear the person I’m speaking with, I certainly do. But it’s more that I’m not really listening to what they are saying. … Continue reading Are You Listening?

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Are You Conversationally Intelligent? – New Webinar – June 15

Click here to view this email in your browser.     Are You Conversationally Intelligent?: New Webinar on June 15  Hi David As an administrative assistant, dealing with multiple individuals with differing priorities, knowing how to quickly build rapport becomes a powerful asset. Many people unknowingly trigger emotional reactions in others by how they speak. … Continue reading Are You Conversationally Intelligent? – New Webinar – June 15

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The Seven Deadly Sins of Meetings

Meetings are the number-one time waster in the workplace, according to a study by Verizon Business. They say that the average executive spends approximately 50 per cent of their time in meetings. The average middle manager spends about 35 per cent of their time in meetings. When conducted effectively, meetings can inspire and ignite motivation, … Continue reading The Seven Deadly Sins of Meetings

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