Say it with BACKBONE – Not Bite! – Webinar for you on March 9

On the Right Track
from Rhonda 
Say it with Backbone – Not Bite! : Next Webinar on March 9 
(Assertive Communication Skills)
Hi David
Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so you can be a positive role model to those you work with and for.

Are you secretly afraid that you come on too strong or are perceived as a doormat? Would you like to be seen as confident, trustworthy and professional?

Assertive communication is the key. And, assertive communication is a choice—one every professional can master.

Who should attend this webinar?

  • Leaders, Managers and Supervisors
  • Project Managers
  • Team Leads
  • Administrative Professionals
  • Support Staff
  • Anyone who works in a team environment

What will you learn:

  • What assertiveness is and what it is not
  • How to avoid the perils and pitfalls of passive-aggressiveness
  • Clever tactics to deal with the passive-aggressiveness of others
  • New strategies for handling difficult conversations and conflict
  • How to assertively say “no”—and not feel guilty
  • Surprising words to avoid and powerful words to choose instead
  • Proven language patterns to deal with requests for your time
  • How to use assertive communication to maintain control of your day and productivity
  • The best kept secrets superstars use to assertively communicate to leadership
  • How to build inner victory for outer communication success

Powerful, assertive communication skills yield better relationships, increase productivity, improve team involvement and decrease tension. No one wins when issues are ignored or tensions are stockpiled. Gain remarkable tools and learn the “words that matter” to communicate confidently in today’s challenging workplace. And the real payoff comes when you discover how easy it is to say it with backbone not bite and make work easier.

Your Presenter: Pamela Jett  

Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. As an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that “Words Matter” when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic theory and strategy to an unparalleled level of application.

Price of the workshop includes: 

  1. Interactive workbook (emailed prior to session)
  2. Live Q&A session following presentation
  3. Recording of session (available for 60 days)
  4. 30 days free email one-on-one coaching
  5. Toll Free access
  6. Certificates for all attendees

Date: Thursday, March 9, 2017
Time: 2:00 pm ET (1 hour webinar)
Cost: Only $139.00 per dial in line (unlimited attendance)

Are you ready to sign up?

Click here for CAD and click here for USD to register automatically


Email with “Register Me for Say it With Backbone” in the subject line.
Contact Rhonda for details about bringing this program live to your location.

There’s a fresh, new podcast every week on itunes. Don’t miss it.



If you’re an IAAP member, the content of this webinar is in line with the criteria for recertification points. (International Association of Administrative Professionals)

We are happy to offer a discount code to members of AEAP. Please use the code provided to you in your weekly communication when registering.

If you are an ASAP member and enrolled in ASAP’s Professional Administrative Certificate of Excellence (PACE), this live webinar will count for 1.5 credits toward your Certificate. (American Society of Administrative Professionals)

If you are an AAA member, you will receive a certificate that is already good for 1 certification point. (Association of Administrative Assistants)

ON THE RIGHT TRACK is a preferred partner of the International Virtual Assistants Association.

We provide Certificates of Completion following the session as the content of this programs qualifies for many different types of CEUs.

Wondering how we’re going to get all this done?

Here’s how:

* “Say it With Backbone… Not Bite” is a live, 1-hour webinar you’ll call into, while following along on an online presentation.

* Before the session, I’ll send you an Executive Overview, which is the workbook you’ll use to follow along.

* During the session, I’ll host a live Q&A call, in which you can remain anonymous.

* After the session, I’ll send you the link to the recording, which will be available for you for 60 days.

* For 30 days following the session, you’ll get unlimited email coaching with me

So, now are you ready to sign up?

Click here for CAD,
click here for USD


email with “Register Me for Say it With Backbone… Not Bite” in the subject line.  

Following the session, you will receive a Certificate of Attendance from David to use in your files to prove your commitment to ongoing education.

Keep ON THE RIGHT TRACK this month!

Rhonda Scharf CSP
Certified Speaking Professional
ON THE RIGHT TRACK – Training & Consulting Inc. (TM)

Toll Free: 1-877-213-8608
Bus: 613-244-9444

Get your company and staff ON THE RIGHT TRACK to success!
Contact Rhonda today for more information about bringing her into your company or convention to motivate and educate

2004 National President of the Canadian Association of Professional Speakers
Named in the current edition of “Who’s Who in Professional Speaking”
Recipient of the Spirit of CAPS award 2008

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On The Right Track 74 Decona Terrace Ottawa, Ontario K2J 0G1 Canada (613) 244-9444

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