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August 2017
$139

Invisible Influence

August 24 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Invisible Influence will make a noticeable difference in your day-to-day life! Your job requires you to influence people just about all of the time. Whether you are in a supervisory position or not, you need to gain support, inspire others, work well with others, get things done without support and improve your relationships. Whatever form it takes, being an excellent influencer makes your job easier. We all want to have influence with the people we work with, but are unwilling…

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$139

Customer Service

August 31 @ 2:00 pm - 3:00 pm
Webinar – at your computer

The smartest companies have the best customer service It’s no secret that the smartest companies seek to provide the BEST customer service. For example, did you know that Apple wants its customers to experience happiness, and has developed a customer-service strategy based on achieving that result? What’s your Customer-Service Strategy? Are your customers or clients happy? Do your employees understand exactly what your customers want and need? Do you have a consistent “Customer-Service Strategy” that employees can easily follow? Is your management…

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September 2017
$139

Effective Team Meetings

September 7 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Meetings – are they a waste of time, or do they help accomplish goals? Teams need to meet regularly (if not frequently). Effective teams are essential to your success, and great leaders need to run effective team meetings. But not just “any” kind of meeting (those “check-box” meetings to say we had one), but meetings so the team can incorporate the best practices of effective team meetings. To effectively engage your team and lead them to high performance, both team…

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$139

Intro to Project Management for Admins

September 12 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Intro to Project Management for Admins Are you curious as to what else is out there for you? Wonder how you can use your admin skills at a higher pay level? Want to do more, earn more, and achieve more? Project Management just might be in your future. Actually, it might be in your present, you just aren’t aware of it yet! Learn the terms (so you can feel informed), identify the steps (so you can participate), and open your…

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$139

Reboot Yourself For 2018

September 21 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Everyone needs a reboot in life occasionally. Sometimes it is our diet, sometimes it is our exercise habits, sometimes a massive clean up is required. And sometimes, it is our job and our relationships that need a reboot. You know your job makes a difference, but do you know that you also make a difference? Achieve satisfaction at the end of the day because you know you excel in what you do – and others know it too! Be proud,…

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$139.00

Amazing Assistant

September 27 @ 2:00 pm - 3:00 pm
Webinar – at your computer

The Amazing Assistant Refine and expand the critical skills that make you better than good, they make you “Amazing.” Finally, come to work because you want to and because you know you make a difference! Achieve satisfaction at the end of the day because you know you excel in what you do – and others know it too!  Be proud, stand tall and be confident in your ability to be an Amazing Assistant Here’s What You’ll Learn: How to communicate…

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October 2017
$139

Advanced Excel: Powerful Functions and Essential Techniques

October 5 @ 2:00 pm - 3:00 pm

Information is the key to improving any business, and your ability to manage, manipulate, and present that information is key to your career. Microsoft Excel has an almost infinite number of tools and combinations of tools that can make you the master of your data - and this session is intended to expose some of the most valuable and flexible tools in the program. In this webinar, we'll guarantee your data is set up for maximum effectiveness, that your functions…

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Introduction to Minute Taking

October 12 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Have you ever avoided applying for a job because it indicated you needed minute taking skills? Do you avoid eye contact at a meeting when they are looking for a minute taker? Maybe even come to the meeting deliberately late so that you won’t be chosen? Does the thought of taking minutes scare you to death? Worry that you don’t have shorthand and can’t write fast enough? You are not alone. Most people learn to take minutes from copying the…

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November 2017
$139

Master the Art of Pivot Tables

November 9 @ 2:00 pm - 3:00 pm

Far too many people treat Pivot Tables like they’re a scary thing; they’re actually an incredibly powerful and incredibly EASY tool to use for just about everything in Excel. They allow you to process and analyze huge sets of data in seconds, and give you summary reports you can share with your coworkers. This session will start with the easy stuff – creating several useful Pivot Tables – and proceed to some really fun and interesting features of the tool.…

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$139.00

Survive and Thrive as a New Supervisor

November 16 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Survive and Thrive as a New Supervisor: Must Have Communication Skills The transition from staff to "supervisor" can be daunting. Join communication skills expert Pamela Jett as she shares the critical skills required to not only survive, but to thrive in a new supervisory role. Loaded with practical tools and techniques designed to enhance a new supervisor’s leadership communication, delegation and time management, as well as techniques to acquire the supervisor’s mindset and image, this powerful 60 minute program gets…

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December 2017
$139.00

Advanced Microsoft Word

December 14 @ 2:00 pm - 3:00 pm

Advanced Microsoft Word Microsoft Word is one of those programs - we all use it, we all think we understand it, but there are a ton of things that take longer than they should. Sometimes the tool isn't in the right place, sometimes the tool doesn't do what it's supposed to. This session covers some of the most powerful features of Microsoft Word - features that save you hours of effort and headaches. AutoCorrect and Building Blocks, Styles, Tabs, Section…

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January 2018
$139.00

Word Forms

January 25, 2018 @ 2:00 pm - 3:00 pm

Word has the tools necessary to create either a printable or electronic fill-in form, as well as distribute it to your audience and receive the responses. In this session, we’ll cover the types of controls (form fields) you can and should add to your document, putting password protection on the form, distributing it to your audience, and receiving responses. Sending out a form can be as easy as the recipient printing a copy, filling it out with pen, and returning it to you – or…

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