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September 18, 2014 @ 2:00 pm - 3:00 pm| $124.00
We all think we listen, but often we don’t do it very well. This can make us feel out of the loop and disconnected, and if we are working with other people it makes us much less effective in our jobs. You can make such a difference by learning how to listen! Think of the time you’ll save, and how it will improve your reputation and communication skills.
You know that person at work who always complains, “Nobody tells me anything around here — I’m always the last to know”? Well, they would probably be nearer the mark if they said, “I never listen.” Could that person be you? Or one of your team members? One reason for poor listening is that we confuse listening with hearing, and they’re not the same. Listening is a communication skill set, and it’s learnable. This webinar will teach you how reap the benefits of being a Lively Listener. You’ll learn how to:
- Understand the difference between listening and hearing
- Avoid selective listening
- Let the speaker know you are listening
- Ask the right questions to get the information you want
- “listen” for non-verbal cues
- Separate fact from opinion
- Control your emotional response
Sign up to spend just one hour updating your skills
We found Lively Listening to be a great class. We listened with a room full of administrative professionals at Seagate Technology from Santa Cruz, California. We love Rhonda’s series, and will continue to do more. Thanks very much for making the recording available after the live classes; I always listen again and again
by myself after the fact.
~ Glenna Heller, Seagate Technology
To Register: Email email@example.com with “Register Me for “Lively Listening” in the subject line. He will send you your dial in information and invoice at that time. Contact Rhonda for details about bringing this program live to your location.