Having a Difficult Conversation

Copyright: Image by StockUnlimited Have you ever had to tell someone that they need to shower more, find somewhere else to live or they’re too loud at work? Those kinds of conversations can be incredibly uncomfortable. According to a recent study, the average employee spends 2.8 hours a week dealing with conflict, including uncomfortable discussions. … Continue reading Having a Difficult Conversation

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Say it with BACKBONE – Not Bite! – Webinar for you on March 9

    Say it with Backbone – Not Bite! : Next Webinar on March 9  (Assertive Communication Skills) Hi David Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so you can be a positive role model to those you work with and for. Are … Continue reading Say it with BACKBONE – Not Bite! – Webinar for you on March 9

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Can I Quit

Is it OK to give up on your difficult person? There may come a time in your relationship with your difficult person when you realize it is never going to work out. You are never going to reach a middle ground. You are never going to change their behaviour. Is it OK to give up? … Continue reading Can I Quit

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New Webinar: Instant File Triage in Word, Excel, and PowerPoint – February 2, 2017

    Instant File Triage in Word, Excel, and PowerPoint New Webinar On February 2 @ 2pm ET   Hi David If you’re responsible for editing, managing, and combining files that others have created, this session will cut through the noise and make you a professional. Learn the tools that Word, Excel, and PowerPoint have for … Continue reading New Webinar: Instant File Triage in Word, Excel, and PowerPoint – February 2, 2017

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How To Love your Job

Are you a Meg or Lupita?  Her name was Meg, and she had a head full of beautiful silver hair through which she routinely ran her hands. She had a smile that was genuine, and ever present. Her bubbly personality was contagious and enhanced our enjoyment ten-fold. She was the wine pourer on a recent … Continue reading How To Love your Job

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