Business relationships are typically accidental. It’s not like we get to hire our friends, right? But every once in awhile, someone you meet at work becomes a friend for life.

I interviewed Caroline Kemp to be my office manager in the spring of 2008. I hired someone else. I liked Caroline immediately, but wasn’t sure the timing was right. She wanted the job and continued to stay in touch with me even after I hired someone else. I liked her confidence. I liked her friendliness, and I loved that she didn’t give up. So I eventually hired her as my office manager.

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