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November 2017
$139

Having Difficult Conversations

November 30 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Having Difficult Conversations Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell someone they no longer have a job is something that no one looks forward to doing. We feel anxious and uncomfortable. Yet, our roles often demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way. This…

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December 2017
$139

Advanced Minute Taking – Motions & Voting

December 5 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Advanced Minute Taking - Motions & Voting Do you ever second-guess yourself when taking minutes? Do you wonder if you really are completing your minutes in the proper/legal way? How much is too much information and how much isn’t enough when documenting decisions, discussions, and voting? Minute Taking is a skill that needs to be learned and perfected. Just taking down what happens in the meeting isn’t going to be enough if your minutes end up in court. Learn how…

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$139.00

Advanced Microsoft Word

December 14 @ 2:00 pm - 3:00 pm

Advanced Microsoft Word Microsoft Word is one of those programs - we all use it, we all think we understand it, but there are a ton of things that take longer than they should. Sometimes the tool isn't in the right place, sometimes the tool doesn't do what it's supposed to. This session covers some of the most powerful features of Microsoft Word - features that save you hours of effort and headaches. AutoCorrect and Building Blocks, Styles, Tabs, Section…

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$139.00

Dealing With Difficult People

December 21 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Do you work with difficult people?

Dealing with difficult people on a daily basis can turn a dream job into a nightmare! As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives....

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January 2018
$139

Business Writing Update – Welcome to 2018

January 4, 2018 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Business Writing Update - Welcome to 2018 Let’s face it – times change. Fashion changes, music changes, and language changes. If this weren’t true, we could all be speaking the same way Shakespeare did (which makes me glad that language changes). If language changes, so must our writing styles. Just because it was “right” when you were a kid doesn’t mean that same writing or grammar rule is still right. Grammar and business writing is evolving as well, and if…

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$139.00

Confrontation Skills

January 10, 2018 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure! If you are like most people when a situation requires you to say something, you either lash out in anger, or say the wrong thing.  Do you ever walk away and say "I…

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$139

Intro to Project Management for Admins

January 18, 2018 @ 2:00 pm - 3:00 pm
Webinar – at your computer

Intro to Project Management for Admins Are you curious as to what else is out there for you? Wonder how you can use your admin skills at a higher pay level? Want to do more, earn more, and achieve more? Project Management just might be in your future. Actually, it might be in your present, you just aren’t aware of it yet! Learn the terms (so you can feel informed), identify the steps (so you can participate), and open your…

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$139.00

Word Forms

January 25, 2018 @ 2:00 pm - 3:00 pm

Word has the tools necessary to create either a printable or electronic fill-in form, as well as distribute it to your audience and receive the responses. In this session, we’ll cover the types of controls (form fields) you can and should add to your document, putting password protection on the form, distributing it to your audience, and receiving responses. Sending out a form can be as easy as the recipient printing a copy, filling it out with pen, and returning it to you – or…

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February 2018
$139

Microsoft Office Shortcuts and Pro Tips

February 1, 2018 @ 2:00 pm - 3:00 pm
Webinar – at your computer

When you watch someone well-versed in Word, Excel, and PowerPoint work in the program, often the most impressive part is the speed with which they move through the program. Between keyboard shortcuts, click-and-drag combinations, and customizations to the toolbars, you can do your job so much more quickly. Join our session for a guided tour of some of the most useful and powerful shortcuts, as well as a takeaway PDF guide for your study and practice. Topics include: • Navigation Shortcuts • Selection Tricks with…

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Are You Stuck In The Negative?

February 22, 2018 @ 2:00 pm - 3:00 pm
Webinar – at your computer

We know that ‘stinkin’ thinkin’ doesn’t work. We know we are supposed to think positively and be optimistic; only that is a lot easier said that done. We can all get stuck at times and sabotage our own best efforts. Are you ready to boost your brainpower? Want to take control of your thoughts so that you can stay calm and in control? This session can help you get out of the rut your thinking is in so you can think positivelyand transform your…

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