How to handle an angry outburst

Have you ever been so angry you couldn’t speak? Have your buttons been pushed so that your detonation switch was triggered?

I can relate. I have been so angry that I have lashed out like a two-year-old. I have avoided people after saying something I deeply regret. I have lived those moments in my head over and over again.

And I have learned, albeit the hard way, that when I am angry it’s best for me to say nothing at all.

But that’s easier said ...More of "How to handle an angry outburst "

Do you lash out?

Do you ever lash out in frustration and regret it later?

I just got off the phone with a woman I don't personally know. She had received my e-zine (just like you are now), and decided that I was "harassing her."  She wasn't very friendly, and she said some pretty unkind things. Advertising isn't harassment from my point of view, but I said absolutely nothing negative, I sincerely apologized and I removed her immediately from my distribution list.

 When I hung up ...More of "Do you lash out?"

Are You Prone to Stress?

Stress, Stress, Stress - one of the most popular words of the 1990's and into the new millennium. Why are we so stressed? What is different now than compared to 40 years ago? EVERYTHING is the answer. Take a look at your weekly schedule. Is there any extra time just for you? Or, are you like most people, and have virtually every moment accounted for - doing something for, or with someone else?

When I teach my Stress Management programs, I never cease to be amazed at ...More of "Are You Prone to Stress?"

Uncommon Sense for Anger

Anger can be a self-destructive emotion when it's out of proportion to the situation and/or when it is inappropriately expressed. And it seems to me that every time I open a newspaper or watch the news, yet another person has seemingly overreacted to a situation, and has used excessive force (such as knives or guns) to deal with anger! We need to realize when we are angry, why we are angry, and what we plan to do about it. No more should we be surprised by our reactions - we need to have thought ...More of "Uncommon Sense for Anger"

Are You Sleeping Enough?

How often have you said that? I personally have used that line, oh, just a few times. How much sleep is enough?

For the rest of "Are You Sleeping Enough?", please check out "Dealing ...More of "Are You Sleeping Enough?"

A Facelift for the Mind (Reduce Negative Stress)

Stress Management - one of the most popular topics when people ask for training and keynotes at conventions. It doesn't seem to matter your age, your sex, your position in life or how much money you make. Everyone has stress! Maybe our causes of stress are slightly different - but it still exists. And if we read the paper every once in a while, we know that stress will kill us!

However, not all stress is bad! There is such a thing as positive stress - and we need a little bit of that every ...More of "A Facelift for the Mind (Reduce Negative Stress)"

A Facelift for the Mind (Reduce Negative Stress Part Two)

Last month I introduced to you four of the negative stressors that we have in our life with tips on how to reduce the negative effect they each create. I want to continue the list this month with the final four.

We know that we need to manage our stress - and take advantage of the energy that positive stress creates, and reduce the impact the negative stress creates. So… we need to identify where that negative stress is coming from.

For the rest of "A Facelift for the Mind", ...More of "A Facelift for the Mind (Reduce Negative Stress Part Two)"

What is Relaxation? Do You Know How to Relax?

Think about what your perfect day ...More of "What is Relaxation? Do You Know How to Relax?"

Stages of Anger (And How to Deal with Them)

In my Customer Service, Conflict Managment and Difficult People seminars, I use the "MAD" stages for anger.

For the rest of "Stages of Anger (And How to Deal with Them)", please check out "Dealing ...More of "Stages of Anger (And How to Deal with Them)"

Slow Down and Smell the Roses

We over schedule! Almost everyone does it… and we just never seem to learn.

Yesterday was scheduled to be our "family picnic". The one Sunday a year where all of my dad's family get together and just visit. ...More of "Slow Down and Smell the Roses"

Ever Been Nervous?

Do you ever get really nervous about doing something? So nervous that the butterflies are not only flying in formation, they are also doing something like synchronized swimming in your stomach? Why is it that sometimes we can do a task that doesn’t make us even skip a beat, and other times it immobilizes us from doing anything at all?

You can use many examples when we talk about nervousness; in a job interview, delivering a speech at work, even reading bible verses at church. ...More of "Ever Been Nervous?"

Recharging Your Batteries

Do you ever notice that at the beginning of the year we often set resolutions that never last? Well, I think that for 2003 we should all make one resolution that we intend to keep. And it doesn't involve losing weight, exercising, or quitting smoking. At least not directly. I'm talking about resolving to regularly "recharge our batteries". Let's make some concrete and realistic plans that we can follow through with.

Be honest with yourself. How much "recharging" did you ...More of "Recharging Your Batteries"

Let Your Frustration Go

I am totally frustrated at not having a computer, at the expense, and most importantly, with the time I am having to spend to get a new system up and running.

Do you ever get frustrated at work? Have you ever gotten annoyed because someone else in the office wasn't doing what you want her to do? Do you get frustrated with red tape? What do you do about it?

For ...More of "Let Your Frustration Go"