Volume 5, Issue 6 - June 2004

Who is the most difficult person you work with? Does it feel to you like they spend each evening plotting and planning on how to ruin the next day for you? Does it drain your energy just thinking about this person? You're not alone. It seems that everyone of us has a 'difficult to deal with' person in our life. They take a lot of energy just to ignore, and many of us wish they would just go away. If you can identify with this scenario, finish the rest of this sentence: "I would be more effective working with my difficult person if …"

What is your if?

Now go back and look at what you wrote. Is your answer dependant on them doing something to change? Why do you think they would be willing to change to make your life easier? You're right, they won't. So how are we going to be more effective when working with this person? There are three things that you can change.

For the rest of "Working with Difficult People", please check out "Dealing with Difficult People" website.

Rhonda Scharf (Finniss), CSP is a Certified Professional Speaker, Trainer and Author and President of ON THE RIGHT TRACK - Training & Consulting. Rhonda is available for training and keynote speeches for your organization. Call today at (877) 213-8608 or e-mail Rhonda@on-the-right-track.com. Why not take a moment and sign up here for her complimentary quarterly newsletter.