Rhonda Finniss: On the Right Track Training and Consulting

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More? Check out the Article Library:

Personal and Work Relationships
Customer Service
Difficult People
Goal Setting
Stress Management
Time Management
Success
Miscellaneous

Personal and Work Relationships

Credibility Crunchers - Part 2		Volume 4, Issue 10 - October 2003
Do You Sound Credible? - Part 1		Volume 4, Issue 9 - September 2003
Credibility Crunchers
Receiving Hurtful "Feedback"		Volume 3, Issue 11 - November 2002
Has someone ever said something to you that hurt right to the core?
How Do You Handle Compliments?		Volume 3, Issue 3 - March 2002
...a compliment is a gift
Getting Things Done Through Others		Volume 3, Issue 9 - September 2002
Some people have different working styles
Are You Listening?		Volume 2, Issue 1 -January 2001
There is a big difference between hearing and listening.
What is Teamwork?		Volume 1, Issue 10 -November 2000
"There is no I in Team!" - yet really, what does that mean?
Communication Noises		Volume 1, Issue 6 -July 2000
Have you ever listened to someone and couldn't understand what they were saying because of the way they were saying it?
First Impressions		Volume 1, Issue 4 -May 2000
"No matter how busy you are, you only get one chance to make a first impression!"

Customer Service

All Roads Lead to the Customer		Volume 5, Issue 1 - January 2004
Take responsibility, make the customer happy...
Want Good Service?		Volume 3, Issue 1 - January 2002
...follow the Golden Rule
Red Light ...		Volume 3, Issue 5 - May 2002
Green Light Words

Difficult People

Working with Difficult People		Volume 5, Issue 6 - June 2004
They take a lot of energy just to ignore...
The Dangers of "Whine" & Cheese Parties		Volume 2, Issue 12 - December 2001
...don't let the negativity of others affect you.
A Positive Attitude - Not Optional		Volume 1, Issue 9 -October 2000
Have you ever worked with someone who had a bad attitude?

Goal Setting

Can or Can't?		Volume 5, Issue 8 - August 2004
Does can't mean 'not able to' or 'not willing to'?
Reflections		Volume 1, Issue 11 -December 2000
Rhonda's tips for getting ON THE RIGHT TRACK to effective goals for 2001

Stress Management

Let your frustration go		Volume 4, Issue 6 - June 2003
Do you ever get frustrated at work?
Recharging Your Batteries		Volume 4, Issue 1 - January 2003
Resolve to "recharge your batteries" in 2003
Ever Been Nervous?		Volume 3, Issue 12 - December 2002
Do you ever get really nervous about doing something?
Slow Down and Smell the Roses!		Volume 3, Issue 8 - August 2002
Summer is such a rushed time.
Stages of Anger		Volume 2, Issue 8 - August 2001
(and how to deal with them)
What is Relaxation?		Volume 2, Issue 4 -April 2001
Do you know how to relax?
Reduce Negative Stress - Part 2		Volume 2, Issue 3 -March 2001
The next four stressors
A Facelift for the Mind -		Volume 2, Issue 2 -February 2001
Reduce Negative Stress
Are You Sleeping Enough?		Volume 1, Issue 8 -September 2000
The experts tell us that we need between 6-8 hours of sleep each night!
Uncommon Sense for Anger		Volume 1, Issue 7 -August 2000
Here are some easy techniques to handle your anger - before it gets out of control.
Are You Prone to Stress?		Volume 1, Issue 3 -April 2000
To find out if you are susceptible in responding to stress, answer the questions Rhonda poses.

Time Management

Regaining Your Balance		Volume 5, Issue 2 - February 2004
Are you struggling to balance work and time?
Our Life-Long Balancing Act		Volume 4, Issue 8 - August 2003
Why is balance in life becoming harder to achieve?
Procrastination ... I'll Get To It!		Volume 3, Issue 7 - July 2002
can you recognize when you are procrastinating?
Do You Have Enough Time to Get it All Done?		Volume 2, Issue 7 - July 2001
First thing first
Telephone Time Savers		Volume 1, Issue 2 -March 2000
Rhonda's 4 ways to save you time on every telephone call.
New Time Tricks for Y2K		Volume 1, Issue 1 - February 2000
In today's economy, no one that I know has much time to spare. Here are a few time-saving tricks that, when added together, will make your day a little easier to bear.

Success

How make your next presentation go swimmingl y		Volume 5, Issue 9 - September 2004
(and keep yourself from drowning)
What are you attracting?		Volume 5, Issue 7 - July 2004
How do you define success?		Volume 4, Issue 5 - May 2003
Is it fancy cars, a prestigious address, money, money, money...?
What is Success?		Volume 3, Issue 10 - October 2002
Success is a journey...

Miscellaneous

Are you ignoring your own thirst?		Volume 5, Issue 5 - May 2004
Making decisions is one of our most important jobs...

Solution or band-aid?		Volume 5, Issue 4 - April 2004
find out what the problem really is?
Being "Proactive"		Volume 5, Issue 3 - March 2004
just means changing your mindset
Trendy Phrases... and Buzz Words		Volume 4, Issue 12 - December 2003
Don't get tuned out...
Ethically Speaking		Volume 4, Issue 11 - November 2003
Understanding Canada's copyright laws
You are either living or you are dying.		Volume 4, Issue 7 - July 2003
Which are you doing?
Are you having a professional mid-life crisis?		Volume 4, Issue 4 - April 2003
How do you get over a mid-life crisis?
The importance of a professional association		Volume 4, Issue 3 - March 2003
What associations do you belong to?
Internal / External?		Volume 4, Issue 2 - February 2003
Are you an internal or an external thinker?
Trust Your Intuition		Volume 3, Issue 6 - June 2002
your mind/heart know what is best for you.
Are You "Good Enough"?		Volume 3, Issue 4 - April 2002
what we cannot do is settle for "good enough"...
I Don't Know!		Volume 3, Issue 2 - February 2002
...the most dificult words in the english language
The Sense of a Goose		Volume 2, Issue 11 - November 2001
did you ever wonder why geese fly in a V-shape?
Dealing With Emotional Pain		Volume 2, Issue 10 - October 2001
the horrifying events of September 11, 2001...
Taking Initiative		Volume 2, Issue 9 - September 2001
the ability to think and act without being urged
Taking Notes While Listening		Volume 2, Issue 6 - June 2001
Tips for better recall
Voice Mail		Volume 2, Issue 5 - May 2001
Tips to Guarantee a Positive Impression
"Is Your Resume Helping You or Hurting You?"		Volume 1, Issue 5 -June 2000
In my programs about interviewing... the section about resumés is one of the most interesting to audiences.

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